All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Items offered on our website are only available for delivery to addresses in Canada. We do not accept orders from international customers.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. “Business day” mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Standard shipping of $9.95 and Free Ground Shipping on Orders Over $75.00 offer valid only on orders of $75.00 or more, after discounts, before taxes and pre-selected shipping options. Offer valid on in-stock items only. Free shipping option is standard ground shipping through FedEx only. Certain remote areas within Canada have limited delivery service and this results in a higher shipping cost. We are unable to offer standard $9.95 or free shipping to these areas but have competitive rates with FedEx that you can take advantage of. These remote areas include but are not limited to Yukon, Northwest Territories, Nunavut, Newfoundland & Labrador, Prince Edward Island, Nova Scotia, Quebec, Saskatchewan, Alberta, Manitoba, British Colombia, and certain postal codes in Northern Ontario. Shipping costs are based on the weight of your order, the delivery method and your location in Canada. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com